Shipping & Return Policies

Order Lead Time

Each Haute Mask is custom made to order. Please allow 2 weeks for completion. We strive to provide protective masks for weddings around the world during the current state. Please contact us for any rush order request.

US National & Worldwide Shipping

All products are shipped via UPS or DHL, depending on your location. We do not ship to PO boxes. All available options are shown on the checkout page.

Return Policy

Every Haute Mask is custom made to order and is non-refundable and cannot be canceled once the order is placed. All sales are final. 

If you receive an order that is damaged in transit, please contact our customer service team at within 2 business days and we will address any of your concerns.